![]() Image 2 - Click on "Accounts" to enter the further app settings. Image 1 - In the admin panel go to 1 - "Channel Integrations" andĬlick on the sprocket and 2 - "Edit" to enter the app settings. ![]() Let's start with screenshots and instructions on where to find all of this. Configure which service you want to manage with the app: reviews, ratings and/or Questions & Answers.Select the location(s) you want to integrate and you are ready to go!.Click on Add Account and click on Authorize to login with your Google Account which you use to manage your listings on Google My Business.Open the setting under Admin > Channel Integrations > Google My Business and go to the tab Accounts.Verify if your business has a connected listing on Google My Business or connect your listing to your account via /mybusiness.A 7-day free trial is included and started upon installation to try out this Zendesk App. Install the Google My Business app integration from the Zendesk App Marketplace.Quick start guide - Configuration of this Zendesk App is a simple process. If an older review shows up, this is because a review has been edited by the reviewer. NOTE: Adding a location in Google My Business for Zendesk only synchronizes reviews and question after the installation of the app, old reviews or questions won't be synced/imported into Zendesk. This document contains a quick start guide and screenshots to further clarify the options and settings.
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